Highly-rated all-inclusive resort on Mexico’s Caribbean coast with three distinct ambiances (jungle, family and adults‑only), Michelin‑starred dining and a fun‑filled kids’ club.
year opened
rooms
starting rate
from airport
Experience it
See what a stay really looks like with kids.
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sleep
- All accommodations are large "suites" (1,100+ sq ft), which makes a big difference for families spreading out. Despite being called "suites", many are all one room so you wont have door separation between you and the kids unless you book a true one-bedroom suite.
- Ambassador & Zen suites work best for families; Grand Class is adults-only.
- Zen Grand rooms are quieter and have jungle views. They are a longer walk to the beach, but golf-carts are available to shuttle you.
- Ambassador rooms are beachfront, with ocean views.
- Many suites have sofa beds and plenty of room for cribs. In some cases, they will allow a family of 6 with young kids stay in a two-queen room.
play
- Kids’ Club (ages 4–12) and Teens’ Club (12–18) are free and well-run, with indoor and outdoor activities. The space was renovated in 2025 and feels new and fresh.
- Multiple multi-depth infinity pools allow kids of different ages to play safely.
- Daily activities, shows, and seasonal programming ramp up during school holidays.
- Babysitting is available during the day or evening for kids of all ages.
eat
- One of the strongest food programs you’ll find at a family-friendly all-inclusive.
- Plenty of kid-friendly options at buffets and casual restaurants, with flexibility for picky eaters.
- Several gourmet restaurants are adults or 12+ only, but there are still many solid options for families.
- 24-hour room service is included and can be a lifesaver during busy seasons or jet-lagged mornings.
- Coffee shop on site makes it easy to grab caffeine without committing to a full sit-down meal.
The details
What room setup does your family need, at minimum?
King/queen bed includes pullout sofas
Kid-size bed includes sofas (not pullout), twin beds, or rollaway beds
Results show rooms that meet or exceed your minimum.
If you move forward with booking, we'll make sure the hotel has an accurate guest count,
- About 45 minutes from Cancun International Airport.
- Private airport transfers can be arranged and are recommended for families.
- The resort is fairly spread out; internal shuttles are available if you don’t want to walk.
- Easy base for excursions to cenotes, eco-parks, or Playa del Carmen if you want to leave the resort.
- Cribs
- High chairs
- Baby bathtubs
- Snorkel gear
- Non-motorized water sports equipment
Ready to Book Your Stay?
Book through us (no additional cost) for access to perks like resort credit, free breakfast, priority for upgrades, early check-in/late check-out, and price-drop tracking. Plus, we'll manage all the communication with the hotel, so all you have to do is show up.






















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